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Below filed with the BBB

Computer was purchased with NOD32 add-on protection installed. MicroSoft, Intuit, etc software cause a non-boot system error. The restore disc included would not work. The unit was taken back within the first 30 days and diagnosed for 1.5 hours with the help center personnel. They got it working by removing almost all the need software which was all within the listed specs to run. The unit was then taken back home. After using the unit for less than 30 days it developed the same issue. In trying to use the restore disc again it still failed to return the unit to factory default settings. So after repeated issues but limping along it was returned to Micro Center to be looked at again. This time it was left under Work Order 235579 with amount du of $0. After three or so days I was called to pick it up and told my one year warranty would now at the 2 month mark would cost money to restore. First and foremost the unit is not as advertised for functionality. Secondly the restore disc failed to work meaning I had to drive 40 more miles multiple times for their warranty and product failure. Now comes the best part. Upon going to pick up the unit they required money because their unit did not function as advertised and the restore disc failed. I will give them credit though the tube of KY jelly is not apparent until after you purchase. The worst part is I chose Micro Center instead of the Best Buy 1/2 mile form my house because of their reputation. Never again see blogs and post before ever considering a purchase form Micro Center.